Can't make it into Hobart? From the mainland? This section is for you!

Processing Times:

We aim to have all orders processed and out the door within two business days.

Delivery Times:

Delivery times vary from courier to courier and also are state dependent. As we are located in Tasmania, allow for at least an extra day or two for your parcel to get to get over the Bass Strait if you live on mainland Australia.

We use the following services for shipping:

Australia Post
FedEX/TNT Australia

If you are eligible for free shipping, we will select the service that has the best compromise between price and delivery time.

Free Shipping?!

Yes we do ship for free for some orders over $100 to customers in Tasmania! There are circumstances where unfortunately we cannot do this.

Free shipping DOES NOT apply for:

  • Orders traveling to mainland Australia (VIC, NSW, ACT, QLD, NT, WA, SA)
  • Oversized items (acoustic and digital pianos, drum kits, guitars)

I Can't Complete Checkout, What's Happening?

If you are going through checkout and find yourself unable to complete it, you may have an item in your cart that we will need to quote for shipping such as a an oversized or exceptionally heavy item. If this happens, please give us a call on (03) 6234 4544 and we will give you a quote for shipping.